Integrated box-office and online pick-a-seat technology
BIG GAME MANAGEMENT
UK Sports Ticketing & Venue Management
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Perhaps 2 or 3 times a season, the Big Game comes around - local derby, FA Cup 3rd Round perhaps. Great news for sales but a headache for resources.  You’d like to take pressure off the box office, but how?
Members and loyal fans expect priority access to tickets.
Telephone calls/orders go unanswered due to additional workload.
Increased security costs associated with limited access control for box-office & online purchases.
Season ticket holders queuing for tickets (for Cup Games)
Issue:
Solution:
Glitnir reserves seats to give season ticket holders option to buy their normal seat online or by telephone.
Glitnir seamlessly integrates with recommended professional call centres, managing demand fluctuation and providing longer opening hours. (Payments go direct to your account)
Glitnir provides full box-office and online priority control, releasing tickets to different groups at different times (with Friends & Family purchasing options too).
Glitnir access control - restricts box-office and online access to selected individuals, groups, members etc and apply quotas for each.
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What our customers say....... "What a success! We have just completed our first game using your Priority Events module which has enabled us to sell tickets online for a local derby with total access and quota control for the first time.  This has taken a huge pressure off the box-office and - most importantly - kept the police presence to a minimum.  The fact that we were able to prioritise ticket purchases by Gold, Silver and Bronze Members in stages over a three week period has proved very popular with our fans.  I'm now looking forward to the FA Cup where for the first time we can offer season ticket holders the chance to buy their normal seat online and save queueing at the box-office."  Andy Gillard - Operations Manager, Exeter City FC What our customers say....... "What a success! We have just completed our first game using your new Priority Ticketing functions which has enabled us to sell tickets online for a local derby for the first time with total confidence and quota control.  This has taken a huge pressure off the box-office and - most importantly - kept the security costs to a minimum.    The Glitnir System provided the ability to prioritise ticket purchases by Gold, Silver and Bronze Members in stages over a three week period and this has proved very popular with our fans.  I'm now looking forward to the FA Cup where for the first time we can offer season ticket holders the chance to buy their normal seat online and save queueing at the box-office."  Andy Gillard - Operations Manager, Exeter City FC Customer Feedback